Luxury Retail and Digital Management: Developing Customer Experience in a World

Customer Experience Management: Wow Momente in der digitalisierten Welt (Haufe Fachbuch)

Customer Experience Management in der Praxis: Grundlagen Zusammenhänge Umsetzung (essentials)

Rethinking Project Management for a Dynamic and Digital World

Customer Experience (CX) und Relationship Management (CRM) praktisch anwenden